Why isn't Neo Financial supported?

Lodavo connects banks through Plaid, which covers over 99% of Canadian deposit accounts. Neo is app-first and delivered through a partner bank, and it isn't currently in the list of institutions Plaid can connect in Lodavo. That's outside Lodavo's control, and coverage can change.

What can I use instead of Neo Financial?

Any chequing or savings account at a supported Canadian bank. The Big Six, EQ Bank, Tangerine, Simplii, Wealthsimple, and most credit unions all connect. Link more than one and the balances add up.

Will Neo Financial work with Lodavo in the future?

Maybe. Plaid keeps expanding its Canadian coverage, so an institution that isn't connectable today can become available later. The fastest way to check is to open Lodavo and search for Neo when you connect an account.

Is it safe to connect a bank account to Lodavo?

Yes. You sign in on Plaid's secure screen, so Lodavo never sees or stores your bank login. And whichever bank you link, your savings stay in your own account.

Does Neo Financial work with Lodavo? What you can connect instead

Q: Can I connect my Neo Financial account to Lodavo?

Not right now. Neo is an app-first fintech with accounts held at a partner bank, and it isn't one of the institutions you can connect through Plaid in Lodavo today. If you keep savings at another Canadian bank, you can link that account instead.

If you bank with Neo Financial, the honest answer right now is no, not yet. Neo isn’t one of the institutions you can connect to Lodavo through Plaid today. It’s an app-first fintech, with accounts held at a partner bank, and it hasn’t landed in Plaid’s connectable list in Canada. The good news: if you keep money at another Canadian bank, you can use Lodavo with that account and start collecting free tickets this week.

Why you can’t connect Neo Financial to Lodavo yet

Lodavo links to your bank through Plaid, which states it covers over 99% of deposit accounts in Canada. Neo Financial sits in the small remainder. As an app-first fintech whose accounts are issued through a partner bank (Peoples Bank of Canada), Neo isn’t currently one of the institutions you can connect through Plaid in Lodavo. That’s outside Lodavo’s control, and because Plaid’s Canadian coverage keeps growing, it can change over time.

What to do if you have a Neo Financial account

You can still use Lodavo today. You just connect a different account. Most people keep some money in a chequing or savings account somewhere besides Neo, and linking one of those takes about two minutes:

Install Lodavo. It’s free.
Tap to connect a bank and choose a supported Canadian bank you use: a Big Six bank, EQ Bank, Tangerine, Simplii, Wealthsimple, or your credit union.
Sign in on Plaid’s secure screen, where your details go to your bank.
Choose the chequing or savings account to track, and that’s it.

From then on, that balance is what earns you free tickets each week. You can connect more than one account. Here’s the full list of supported Canadian banks.

Which account can you connect instead?

Connect any deposit account where your savings actually sit. Here’s what works today:

Your account	Works with Lodavo today?
Neo Money or Neo Savings	No, not connectable yet
A chequing or savings account at a Big Six bank	Yes
A high-interest account at EQ Bank, Tangerine, or Simplii	Yes
A Wealthsimple Chequing account	Yes
A credit union account (Desjardins, Vancity, and more)	Yes

The more you keep saved in the account you connect, the more tickets you earn. No minimum, and you can link more than one.

Is it safe to connect a bank to Lodavo?

Yes, and the access is deliberately narrow. When you connect a supported account, you authenticate on Plaid (opens in a new tab)’s secure screen, the same bank-grade link thousands of Canadian apps already use. Two things matter for you:

Lodavo never sees your bank sign-in. You enter it on Plaid’s screen, and only scoped access comes back, not your card number or password.
All Lodavo receives is a balance. The access is read-only and limited to the account you picked, so you can track your savings each week and earn free tickets. Your transaction history isn’t part of it.

Disconnect any account from inside Lodavo whenever you want. For the full picture, here’s how Lodavo keeps your money safe and the draw provably fair.

Will Neo Financial be supported later?

Possibly. Plaid adds Canadian institutions over time, so a fintech you can’t connect today can show up later. Lodavo doesn’t control which institutions Plaid supports, and we won’t promise a date. The quickest way to check is to open Lodavo, start connecting an account, and search for Neo. If it’s there, link it. If not, connect another account in the meantime and you’re still in the draw.

Why prize-linked savings is worth a look

Canadians aren’t saving much right now. The household saving rate slipped to 3.5% in the first quarter of 2026, according to Statistics Canada (opens in a new tab). Prize-linked savings is aimed at that: a fun reason to keep money set aside, with nothing locked up.

Whichever bank you end up linking, the balance you keep there earns free tickets, and every week’s draw pays out up to $10,000. Even a small week of saving puts you in it. New to the idea? Start with how prize-linked savings works in Canada.

Terms and conditions apply. No purchase necessary (alternate method of entry available). Skill-testing question required. Open to legal residents of Canada who are the age of majority. Odds depend on the number of eligible entries received. Full rules and odds at our contest rules.