Is it safe to connect my Tangerine account to Lodavo?

Yes. You sign in on Plaid's secure screen, so Lodavo never sees or stores your Tangerine Client Number or PIN. And Lodavo isn't a place you put money: it rewards what you keep at Tangerine, and takes custody of none of it.

Why does Tangerine keep asking me for a Security Code or a reconnect?

With some Tangerine setups, the bank asks for a fresh 2-Step Authentication code roughly once a week before it will keep sharing your balance. Reconnecting inside Lodavo takes under a minute. This is outside Lodavo's control, and Plaid is aware of it and working on a fix.

Which Tangerine account should I connect?

The Tangerine account where your savings actually sit, and you can link more than one. A Savings Account, the No-Fee Daily Chequing Account, and a TFSA Savings Account all work. Tangerine Mutual Funds and an investment portfolio can't be tracked, because Lodavo works from a cash balance.

Will connecting Tangerine to Lodavo change my Tangerine login or 2-Step Authentication?

No. Your Client Number, PIN, trusted device, and Security Code settings all go untouched, and the Tangerine app keeps working normally. You can disconnect from inside Lodavo at any time.

Does Tangerine work with Lodavo? How to connect your Tangerine account

If you bank with Tangerine, the short answer is yes: Tangerine works with Lodavo. Plaid names Tangerine directly in its Canadian coverage, next to the Big Five banks, so your Savings Account, chequing, or TFSA balance links in a couple of minutes and starts earning you free draw tickets. One quirk is worth knowing up front: some setups ask you for a fresh Security Code about once a week to keep the link alive.

How to connect your Tangerine account to Lodavo

Connecting takes about two minutes inside the Lodavo app:

Download Lodavo. There’s no fee to sign up.
Tap to connect a bank and find Tangerine in the list.
Sign in on the secure Plaid screen with your Client Number or username and your PIN. Those go to Tangerine, not to Lodavo.
Enter the Security Code Tangerine sends you, if it asks for one.
Pick the Tangerine account you want tracked, and you’re away.

From then on, a week of saving at Tangerine gets you free tickets in that week’s draw.

Is it safe? What Lodavo can and can’t see

Yes, and the access is deliberately narrow. Tangerine already knows this plumbing well: on its own account-linking help page, Tangerine describes Plaid (opens in a new tab) as a technology company it has partnered with to link financial accounts securely, and notes that the login you type for the other bank is never stored. Lodavo uses that same bank-grade connection, in the other direction. Two things are worth knowing:

Lodavo never sees your Tangerine sign-in. You authenticate on Plaid’s secure screen, and what comes back is scoped access, not your Client Number or PIN.
What comes back is one balance. The access is read-only and covers only the account you chose, so you can track your savings each week and earn free tickets. Your transactions and your other Tangerine products aren’t part of it.

You can disconnect Tangerine from inside Lodavo whenever you want. For the full picture, here’s how Lodavo keeps your money safe and the draw provably fair.

Which Tangerine account should you track?

Connect the Tangerine account where your savings actually sit. Most users link one of these:

Tangerine account	Good to track if
Tangerine Savings Account	You set money aside in a dedicated savings account
No-Fee Daily Chequing Account	You keep a steady cushion in your everyday account
TFSA Savings Account	You save inside a deposit-based Tax-Free Savings Account

Link more than one Tangerine account and the balances add up. What can’t be tracked yet is an investment account, so Tangerine Mutual Funds and the Global ETF Portfolios are out, since Lodavo works from a cash balance rather than a portfolio value. Stick to a savings or chequing account. There’s no minimum, and if you also bank somewhere else, you can link accounts at other Canadian banks too.

Troubleshooting a Tangerine connection

Most Tangerine links go through on the first try. The one you’re most likely to run into comes later:

The weekly Security Code. With some setups, Tangerine asks for a fresh code about once a week before it will keep sharing your balance, so Lodavo will prompt you to reconnect. It’s outside Lodavo’s control, and Plaid is aware of it and working on a fix. Keep your phone nearby, because Tangerine sends the code by text or phone call under its 2-Step Authentication (opens in a new tab) settings.
Sign-in details. Enter your current Client Number, card number, or username with your PIN on the secure screen, exactly as you would on Tangerine’s own site.
Nothing updating. If a linked account stops refreshing, reconnect it inside Lodavo. That’s usually all it takes, and if you bank somewhere else too, you can track a deposit account there in the meantime.

Why prize-linked savings fits Tangerine customers

Canadians aren’t saving much right now. The household saving rate slowed to 3.5% in the first quarter of 2026, the lowest since early 2024, according to Statistics Canada (opens in a new tab). If you’re with Tangerine, you already went looking for a better home for your savings. The part a good rate can’t fix is the motivation to keep adding to it.

That’s what prize-linked savings is for. The money you keep in Tangerine earns free draw tickets, so every week you’re in for a chance at up to $10,000. Nothing gets locked up. New to the idea? Start with how prize-linked savings works in Canada.

Terms and conditions apply. No purchase necessary (alternate method of entry available). Skill-testing question required. Open to legal residents of Canada who are the age of majority. Odds depend on the number of eligible entries received. Full rules and odds at our contest rules.