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How to Switch Banks in Canada Without Missing a Payment

By Benjamin Thomas Published 9-min read
Small paper-craft parcels travelling along a line between two simple building shapes.

Switching banks in Canada is a manual job that takes about two months, and nobody does it for you. You open the new account, run both of them for a couple of billing cycles, and move things across in a specific order: your income first, then your bills, then the account itself. Almost all of the trouble comes from a single thing, a pre-authorized debit still pointing at an account you’ve already emptied.

In the UK, a switch takes seven working days and the banks handle every payment. 319,529 switches went through (opens in a new tab) in the first three months of 2026 alone. Canada has nothing like it, so the order below is the closest thing you’ll get.

How do you switch banks in Canada?

Open the new account before you touch anything else, then redirect money in this order: employer direct deposit, CRA payments, then each pre-authorized debit, starting with loans and credit cards. Keep the old account open and funded through two full billing cycles, and close it only once a month has passed with nothing coming out of it.

  1. Open the new account and leave the old one alone. Every step after this needs both accounts working.
  2. List every automatic transaction. Pull statements and mark each deposit and withdrawal you didn’t make by hand.
  3. Move a month of bill money across, and leave a cushion behind. A few hundred dollars in the old account covers whatever you missed.
  4. Redirect your pay through your employer’s payroll portal or HR.
  5. Update your CRA direct deposit so refunds and benefit payments follow you.
  6. Move pre-authorized debits one at a time. Loans and credit cards first, then insurance, then utilities and subscriptions.
  7. Watch both accounts for two billing cycles, then close the old one.

Income before bills is the part people reverse. Cancel your pre-authorized debits first and you’ll have payments coming out of an account your pay hasn’t arrived in yet.

Why doesn’t Canada have a bank switching service?

No one has built one, and the payment plumbing that would make it possible isn’t live here. The UK’s Current Account Switch Service (opens in a new tab) moves every direct debit and standing order for a customer in seven working days, redirects anything still sent to the old account, and refunds charges caused by a mistake in the process.

It’s not a small program. It has handled 12.7 million switches since 2013, and Q1 2026 was up 43% on the same quarter a year earlier. In Canada, the closest thing to official guidance is the FCAC’s advice to ask your financial institution (opens in a new tab) whether it has a process for transferring your pre-authorized debits, and if it doesn’t, to set them up at the new bank and cancel them at the old one yourself.

That may change eventually. Canada’s consumer-driven banking framework is law, and its first phase covers read-only data sharing. Payment initiation, the piece a switching service would actually need, comes later. We’ve tracked where that stands in our guide to open banking in Canada.

What actually needs to move?

Four categories, and they don’t move at the same speed. Your pay follows one payroll cycle. Government payments update the next business day. A pre-authorized debit can take up to a month to take effect at the biller’s end, which is why they’re the slow, risky ones.

What movesWhere you change itHow longIf you miss it
Employer direct depositPayroll or HR portalOne pay cycleYour pay lands in the old account
CRA refunds and benefitsCRA account or your bankNext business dayThe payment goes to the old account
Loan, mortgage and card paymentsEach lender, in writingUp to 30 daysMissed payment, possible credit report entry
Utilities, insurance, subscriptionsEach billerUp to 30 daysNSF fee, service interruption

Your pay and your government payments go first

Payroll is usually a self-serve change and takes effect the following cycle. The CRA side is faster than most people expect and has one rule worth knowing: you can no longer set up or change direct deposit by phone. Do it in your CRA account or through your bank (opens in a new tab) and it updates the next business day. Mail the paper form instead and the CRA estimates up to three months or longer.

The same page carries the single best piece of switching advice any Canadian government agency publishes, and it applies to far more than tax refunds: do not close your old bank account until your first payment has been deposited into the new one.

Pre-authorized debits are where switches go wrong

A pre-authorized debit is any withdrawal you’ve given a company standing permission to make: rent, insurance, hydro, your phone bill, a gym. To cancel one you notify the biller in writing (opens in a new tab) and keep a copy. Cancelling doesn’t cancel what you owe, so set up the payment at the new bank before you stop it at the old one, not after.

Two things protect you here. If a withdrawal keeps coming after you’ve cancelled, you have 90 days to seek reimbursement through your financial institution. And if a payment amount varies month to month, the biller has to give you written notice of the amount at least 10 days before taking it. Payments Canada’s Rule H1 (opens in a new tab) is what sets both.

Card-based subscriptions usually stay put

Anything charged to a credit card keeps working when you change chequing accounts, because the card is the payment method and it hasn’t changed. Only the payment on the card itself needs redirecting. That’s worth checking before you spend an evening hunting down subscriptions that were never affected.

What does switching cost?

Almost nothing, if you keep both accounts alive during the overlap. The real costs of switching are the two months of double fees and any payment that lands in the wrong place. Set against that, staying put has its own price tag.

ItemWhat it costs
Opening the new account$0
Running both accounts for two months$0 to about $34
Closing the old accountNo federal rule, check your agreement
A bounced pre-authorized paymentUp to $10 in NSF fees
A missed loan or card paymentInterest, plus a possible credit report entry
Staying on a $10.95 to $16.95 account$131 to $203 a year

The NSF number is new. Until March 2026, a bounced payment cost $45 to $48 at most Canadian banks. Federal regulations that came into force on March 12, 2026 (opens in a new tab) cap the fee at $10, bar a second one within two business days on the same account, and prohibit charging it at all when the overdraft is under $10. The worst mistake in a switch is now roughly a fifth as expensive as it was before March.

You also have one hard right on the way out: if you opened an account by telephone, you can close it without charge (opens in a new tab) within 14 days. That’s the only closing right the law gives you. Whether anything is charged after that sits in your account agreement, so read yours before you open an account you might not keep.

And if the reason you’re switching is the monthly fee, you may not need to switch at all. Every Canadian can get a low-cost account (opens in a new tab) capped at $4 a month, with at least 18 debit transactions and no minimum balance requirement. Fourteen institutions offer them, including all of the Big Six. The same account is free if you’re 18 or under, a student, a senior receiving the Guaranteed Income Supplement, an RDSP beneficiary, or a newcomer in your first year in Canada. Ask for it by name.

When is it safe to close your old account?

Once two full billing cycles have passed and nothing has come out of it for a month. Two cycles catch anything monthly. What they miss is the annual stuff, so scan a full year of statements for property tax, insurance renewals and yearly subscriptions before you decide you’re clear.

There’s a neat trick for the watching period. Your bank has to send you an electronic alert when your balance drops below a threshold, set to $100 by default, and you can change that amount yourself in the app. Leave a float in the old account and set the alert just under it. The first withdrawal you forgot about then pings your phone the day it lands, rather than turning up on a statement weeks later.

Keep the closing conversation short. Ask for written confirmation the account is closed, and if you cancelled a pre-authorized debit that kept coming anyway, remember the 90-day reimbursement window runs from the withdrawal date, not from when you noticed.

Do you have to move everything?

No, and plenty of people shouldn’t. Splitting your banking is often the better answer: keep the chequing account where your mortgage, branch relationship or overdraft lives, and move your savings somewhere that pays a real rate. That’s most of the benefit of switching without any of the payment redirection.

There’s no shortage of no-fee options for the savings half. Tangerine, Simplii Financial (not offered in Quebec), EQ Bank, Wealthsimple, KOHO and Neo Financial all run accounts with no monthly fee and no minimum balance, and we compare them in the best no-fee bank accounts and the best high-interest savings accounts. Splitting also gives you more deposit protection, since coverage applies per institution: our guide to CDIC deposit insurance covers how the limits stack, and it’s worth knowing that Wealthsimple isn’t a bank itself and holds balances in trust at member banks.

If you’re weighing the move because you’re tired of paying for a chequing account, that’s the same reason a lot of people under 35 have already gone digital. We looked at why young adults are choosing online-only banks and what they give up for it.

No switching required

Lodavo works the same whichever bank you land on. It connects to virtually any Canadian bank or credit union, and your savings stay in the account you keep them in, so the choice you just spent two months making doesn’t constrain it. Switch again next year and it follows you.

What it adds is a reason to keep the savings side moving once the admin is over. Every $25 you save earns a free ticket in that week’s draw, the top prize is $10,000, and at least $100 goes to a user every week. You keep whatever rate your new account pays, with the draw free on top, so there’s nothing to weigh against the account you just picked. You can check any Sunday’s winning numbers before you download anything.

The short version

Open the new account, move your income across, then your bills, and give both accounts two billing cycles before you close anything. Canada makes you do this by hand, so the order is the whole job. Get it right and the worst case is a $10 NSF fee.

Once you’ve landed somewhere, make the savings side worth showing up for. Download Lodavo free on the Apple App Store (opens in a new tab) or Google Play Store (opens in a new tab) and start earning tickets for the weekly draw.

Terms and conditions apply. No purchase necessary (alternate method of entry available). Skill-testing question required. Open to legal residents of Canada who are the age of majority. Odds depend on the number of eligible entries received. Full rules and odds at our contest rules.

Frequently asked questions

Will switching banks affect my credit score?

Opening a chequing or savings account isn't a credit application, so it doesn't put a hard inquiry on your file. The risk during a switch is a missed loan or credit card payment, since payment history is one of the factors lenders weigh. Move those two payments first and keep a cushion behind.

Can I switch banks if my mortgage is there?

Yes, and you don't have to move the mortgage with it. The payment can be drawn from an account at another institution, so most people leave the mortgage where it is and switch their day-to-day banking. Transferring a mortgage mid-term can trigger discharge and setup costs, so renewal is usually the moment to shop it.

Can a bank refuse to open an account for me?

Only for specific reasons. You have the right to open a personal account at a federally regulated bank with acceptable ID, and a bank may refuse only on narrow grounds, such as a reasonable belief you plan to use it for illegal or fraudulent purposes, or a history of that activity in the last seven years. A low income, no credit history, or no job isn't one of them.

Should I keep the old account open instead of closing it?

You can, but don't leave a $16.95 account sitting idle for a debit card you never use. If you want a second account for backup, ask your bank to move it to a low-cost account first. Those cost no more than $4 a month, can't require a minimum balance, and include at least 18 debit transactions.

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The more you save, the more chances you get to win

Lodavo is free. Keep saving in the account you already use, and earn free tickets in every weekly draw.

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